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Test and trace payment information for Parents/Carers

Parents and carers can apply for a payment of £500 if you are employed or self-employed and will lose income because:

  • you have been told to isolate by NHS Test and Trace or the NHS COVID-19 app 
  • or you are the parent or guardian of a child who has been told to self isolate as a contact of someone who has tested positive for COVID-19 

You can make a claim up to 42 days from the first day of isolation. (SCC will backdate claims for parents and guardians of children for any period of isolation beginning on or after 8 March 2021)

If you’re the parent or guardian of a child who needs to self-isolate

You might be able to get the payment if you need to take time off to look after them. They must:

  • be 15 or under, or 25 or under if they have an Education, Health and Care plan (EHC)
  • live with you
  • normally be at school or in childcare
  • have been told to self-isolate by NHS Test and Trace or their school or childcare provider

You will need to meet the other eligibility criteria and need evidence that your child has been told to self-isolate.

New website for Parents/Carers to help their children catch-up

The Department for Education has launched an information site for parents/carers, to support children of all age ranges and abilities catch up on lost learning from the pandemic. The site features advice and support for parents of children with special educational needs and disabilities (SEND), as well as programmes, resources and activities for children and young people this summer. Further information can be found on the education catch-up for your child homepage.

Government guidance about being back at school March 2021

Please click this link and it will take you to the government website for further information.

Is my child too ill for school

If you are worried that your child might be too ill to come to school, please use this link to help

Pupil isolation leaflet

Pupil isolation leaflet

Covid 19 tier information 'Can I' table

Table with a list of 'Can I' questions and answers

Have a got Coronavirus symptoms 

If you have symptoms, use this symptom checker to see if you are at risk.

When to self-isolate

The medical advice is clear: you must self-isolate if you have coronavirus symptoms or live in the same household as somebody who does. The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you live in the same household as someone with coronavirus symptoms, you must self-isolate straight away for 10 days.

How to get a test

Anyone with symptoms can get a coronavirus test, whatever their age.

Get a coronavirus test

If you don’t have access to the internet, you can get a test by phoning 119.

Our guidance on testing has more information on our testing programme.

If you test negative

If you get a negative test result, this means you are at low risk of having coronavirus.

Other members of your household can stop self-isolating. If you feel well and no longer have symptoms similar to coronavirus, you can stop self-isolating. You could still have another virus, such as a cold or flu – in which case it is still best to avoid contact with other people until you are better.

If you test positive

If you get a positive test result, this means that when you took the test, you had coronavirus. You – and other members of your household – must continue to self-isolate.

Most families have experienced upheaval in their daily lives during the pandemic. With children and young people now back at school or college, the new Public Health England (PHE) Better Health – Every Mind Matters campaign provides NHS-endorsed tips and advice to help children and young people’s mental wellbeing, and equip parents and carers with the knowledge to support them.

The new advice available on the Every Mind Matters website has been developed in partnership with leading children and young people’s mental health charities, including Young Minds, The Mix, Place2Be and The Anna Freud Centre. It is designed to help parents and carers spot the signs that children may be struggling with their mental health and support them, and also provides advice that can help maintain good mental wellbeing. The site also provides tools to help young people build resilience and equips them to look after their mental wellbeing.

Social Stories

Sheffield’s Children’s Hospital has produced resources for children, young people and families. These include social stories about going back to school, social bubbles at school and hand washing:

The Speech and Language therapy service has also produced short videos to help families help their children talk. These are on You Tube and also promoted by the Parent Carer Forum’s Facebook page:

Episode One - Laundry

Episode Two - Syllable clapping

Episode Three - Breakfast

Episode Four - Digging for Treasure

Everyone worries

Support for emotional wellbeing

Safe hands thinking minds